Terms Of Use

Last Updated: June 10, 2026

Welcome to Vela Nest Home. These Terms of Use govern your access to and use of our website, products, services, content, features, and any related online shopping experience provided by Vela Nest Home.

By visiting, browsing, accessing, or using this website, you agree to comply with these Terms of Use, together with our Privacy Notice, Terms of Purchase, Shipping Policy, Return Policy, and any other policies referenced on our website.

If you do not agree with these Terms of Use, please stop using our website.

Data Accuracy

You agree that all information you provide to Vela Nest Home is accurate, complete, and current.

This may include your account details, contact information, shipping address, billing information, payment-related details, order information, and any other information submitted through our website, email, phone, contact form, or checkout page.

You are responsible for updating or correcting your information whenever necessary.

Vela Nest Home is not responsible for order delays, delivery issues, failed delivery, lost packages, or customer service delays caused by inaccurate, incomplete, or outdated information provided by the customer.

Privacy Notice

Your personal information is collected, used, stored, and shared in accordance with our Privacy Notice.

By using our website, placing an order, submitting a form, contacting us, or interacting with our services, you allow Vela Nest Home to process your information through our website, email, phone, payment systems, shipping partners, customer service tools, and other communication channels as described in our Privacy Notice.

Website Access and License

All materials on this website, including text, images, graphics, icons, logos, designs, layouts, product information, software, code, videos, product descriptions, reviews, page structure, and other content, are owned by Vela Nest Home or its authorized content providers.

Vela Nest Home grants you a limited, personal, non-commercial, revocable license to access and use this website for shopping, browsing, order management, and informational purposes only.

You may not:

Copy, use, or exploit website content for commercial purposes

Reproduce, edit, distribute, sell, publish, or create derivative works from our content

Use scraping tools, bots, robots, data mining software, or automated systems

Interfere with the security, operation, or performance of the website

Upload viruses, malware, harmful code, or malicious files

Use the website in a way that places an unreasonable load on our systems

Attempt to access restricted areas without authorization

Misrepresent your identity, payment information, or order details

Use the website for fraudulent, abusive, unlawful, or misleading purposes

Vela Nest Home reserves the right to suspend, restrict, limit, or terminate website access at any time and for any reason, where permitted by applicable law.

User-Submitted Content

If you submit reviews, comments, photos, videos, messages, feedback, product suggestions, customer service details, or other content to Vela Nest Home, you are responsible for ensuring that your content is lawful, truthful, original, and does not violate the rights of any third party.

You may not submit content that is illegal, harmful, misleading, abusive, offensive, defamatory, obscene, fraudulent, discriminatory, threatening, invasive of privacy, or infringing.

By submitting content to us, you grant Vela Nest Home a worldwide, royalty-free, transferable, non-exclusive, perpetual license to use, display, reproduce, edit, publish, distribute, translate, and share that content in any media format for business, marketing, customer service, product improvement, website display, or promotional purposes.

Vela Nest Home may remove, edit, reject, or restrict user-submitted content at our discretion.

Third-Party Links

Our website may contain links to third-party websites, apps, services, payment providers, shipping platforms, social media pages, advertising partners, or other external resources.

These links are provided for convenience only.

Vela Nest Home is not responsible for the content, products, services, privacy practices, security standards, terms, policies, or business practices of any third-party website or service.

You access third-party links at your own risk.

Disclaimers

This website, along with all products, services, content, product information, images, descriptions, recommendations, and other materials provided through it, is offered on an “as is” and “as available” basis.

Vela Nest Home does not guarantee that:

The website will always be available, uninterrupted, secure, or error-free

The website will be free from viruses, malware, or harmful components

Product details will always be complete, accurate, current, or error-free

Product images will perfectly match the actual product color, texture, size, packaging, or appearance

Any content downloaded or accessed from the website will be safe or risk-free

Customer results, experiences, or product performance will be identical in every situation

You use this website at your own discretion and risk.

Product Information Disclaimer

Vela Nest Home offers practical home essentials, kitchen cleaning items, no-drill storage tools, wall hooks, organizers, decor pieces, pet lifestyle products, and other household goods.

We make reasonable efforts to provide accurate product descriptions, images, usage instructions, size details, material information, surface recommendations, and care guidance.

However, actual product color, size, shape, packaging, finish, accessories, or appearance may vary slightly due to lighting, screen display settings, production batches, product updates, or supplier changes.

Customers are responsible for reviewing product information carefully before purchasing and confirming that each product is suitable for their intended use, home setup, installation surface, space, pet, bottle size, cabinet size, or household environment.

No-Drill and Adhesive Product Disclaimer

Some Vela Nest Home products may use adhesive, no-drill, wall-mounted, hanging, hook, or storage designs.

For these products, customers are responsible for confirming that the installation surface is suitable, smooth, clean, dry, stable, and appropriate for use.

Adhesive or no-drill products may not work properly on rough walls, dusty surfaces, peeling paint, wet surfaces, wallpaper, textured walls, uneven surfaces, oily surfaces, or surfaces exposed to excessive moisture or heat.

Vela Nest Home is not responsible for damage, falling items, surface marks, installation failure, or product performance issues caused by improper installation, unsuitable surfaces, overloading, misuse, or failure to follow product instructions.

Limitation of Liability

To the fullest extent allowed by applicable law, Vela Nest Home and its partners, suppliers, service providers, fulfillment partners, content providers, and business affiliates will not be responsible for any direct, indirect, incidental, special, punitive, or consequential damages related to:

Your use of, or inability to use, the website

Products or services purchased through the website

Product misuse, improper installation, or failure to follow instructions

Shipping delays, carrier issues, customs delays, or delivery problems

Website delays, errors, interruptions, or unavailable services

Third-party links, websites, apps, or external resources

Unauthorized access to or use of data

Loss of profits, business opportunities, data, goodwill, or personal inconvenience

If you are dissatisfied with the website, your primary remedy is to stop using it.

Where liability cannot be fully excluded under applicable law, Vela Nest Home’s total liability for any claim related to a product or order will not exceed the amount paid for the specific product involved in the claim.

Indemnification

You agree to defend, indemnify, and hold Vela Nest Home harmless from any claims, damages, losses, liabilities, penalties, costs, or expenses arising from:

Your violation of these Terms of Use

Your violation of our Terms of Purchase or other website policies

Your misuse of the website

Your misuse, improper installation, or unsafe use of any product

Fraud, negligence, or intentional misconduct

Your violation of any law, regulation, or third-party rights

Any content, review, message, image, or material you submit to us

Electronic Communications

By using our website, placing an order, subscribing to communications, or contacting us electronically, you agree to receive communications from Vela Nest Home through email, website notices, SMS, order notifications, customer service messages, or other electronic methods.

Electronic notices are considered legally valid and satisfy any requirement that communications be provided in writing, where permitted by applicable law.

Site Content and Postings

Vela Nest Home may allow users to post reviews, comments, feedback, product experiences, photos, videos, or other content on the website.

We are not obligated to monitor all submitted content, but we reserve the right to remove, edit, reject, hide, or restrict content at our discretion.

We may remove content that is misleading, inappropriate, unlawful, offensive, spam-like, promotional, infringing, unrelated to the product, or otherwise unsuitable for our website.

Trademarks and Copyrights

All trademarks, logos, service marks, graphics, product names, website content, page layouts, images, icons, designs, and related materials are owned by Vela Nest Home or authorized rights holders.

You may not use any Vela Nest Home trademark, logo, hidden text, meta tag, frame, website design, product image, product description, or website content without our prior written permission.

Unauthorized use of our intellectual property may violate applicable trademark, copyright, unfair competition, and other laws.

Intellectual Property Claims

If you believe that your copyrighted work, trademark, image, design, or other intellectual property has been used on our website without authorization, please contact us with the following information:

Your physical or electronic signature

A description of the copyrighted work or intellectual property

The location of the allegedly infringing material on our website

Your contact information

A statement that you believe the use is unauthorized

A statement that the information in your claim is accurate and made in good faith

Please send intellectual property claims to:

support@velanesthome.com

Survival of Terms

Any section of these Terms of Use that is intended to remain effective after termination will continue to apply.

This includes ownership rights, intellectual property rights, disclaimers, limitation of liability, indemnification obligations, dispute-related terms, payment-related obligations, and other provisions that by their nature should survive termination.

Force Majeure

Vela Nest Home is not responsible for delays, interruptions, delivery issues, or failure to perform caused by events beyond our reasonable control.

These may include natural disasters, severe weather, war, terrorism, civil unrest, labor disputes, pandemics, quarantines, embargoes, carrier disruptions, customs delays, government actions, supply chain interruptions, internet failures, payment network issues, or similar events.

Risk of Loss

Products purchased from Vela Nest Home may be shipped through third-party carriers and fulfillment partners.

Risk of loss may transfer to the customer once the package has been handed over to the carrier, unless otherwise required by applicable law.

Please review our Shipping Policy and Return Policy for more information about lost, delayed, damaged, or incorrect packages.

Dispute Resolution

By using this website, you agree that any dispute related to these Terms of Use, your use of the website, or purchases made through Vela Nest Home will be handled according to applicable law and may be subject to arbitration where permitted.

You agree to resolve disputes on an individual basis and not as part of a class action, representative action, or collective proceeding, where allowed by law.

Before starting any formal dispute process, you agree to contact Vela Nest Home first so we can attempt to resolve the issue directly and reasonably.

General Terms

If any part of these Terms of Use is found to be invalid, illegal, or unenforceable, the remaining sections will remain in full effect.

Vela Nest Home’s failure to enforce any right or provision does not mean we waive the right to enforce it later.

These Terms of Use do not create any third-party beneficiary rights unless clearly stated otherwise.

Headings are provided for convenience only and do not affect the interpretation of these Terms of Use.

Updates to These Terms

Vela Nest Home may update, revise, or remove portions of these Terms of Use at any time by posting a revised version on this page.

Any updates will become effective when posted unless otherwise stated.

Your continued use of the website after any updates are posted means you accept the updated Terms of Use.

Assignment

You may not transfer or assign your rights or obligations under these Terms of Use without prior written permission from Vela Nest Home.

Vela Nest Home may transfer or assign these Terms of Use, in whole or in part, at its discretion, including in connection with a business transfer, merger, acquisition, restructuring, or sale of assets.

Entire Agreement

These Terms of Use, together with our related policies, represent the complete agreement between you and Vela Nest Home regarding your use of our website.

If additional terms apply to specific products, promotions, offers, services, or features, those terms will apply together with these Terms of Use.

Contact Us

For questions about these Terms of Use or our website, please contact us:

Brand: Vela Nest Home

Email: support@velanesthome.com

Phone: +1 (213) 543-7698

Website: Vela Nest Home official website

To help us assist you faster, please include your order number and the email address used when placing your order.